Frequently Asked Questions

Find answers to common questions about our cleaning services

Booking & Reservations

How do I book a cleaning service?

Can I reschedule or cancel my booking?

How do I choose my cleaner?

What areas do you serve?

Payment & Pricing

How much does a cleaning service cost?

What payment methods do you accept?

When am I charged?

Do you offer any discounts?

Service Details

What's included in a cleaning service?

Do I need to provide cleaning supplies?

Do I need to be home during the cleaning?

What if I'm not satisfied with the service?

For Cleaners

How do I register as a cleaner?

How do I get paid?

Can I set my own rates?

How do I manage my availability?

Safety & Trust

Are cleaners background-checked?

Is my payment information secure?

Can I communicate with my cleaner before the appointment?

What if something gets damaged during cleaning?

Still have questions?

Our support team is here to help you!

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