Understanding your coverage with YourServices.ie
YourServices.ie provides limited property damage insurance coverage for all bookings made through our platform. This insurance is designed to protect customers against accidental property damage caused by cleaners during the course of their work.
€300
Per incident, subject to terms and conditions
Accidental Property Damage
Breakage or damage to household items caused accidentally by the cleaner during their work
Broken Items
Vases, ornaments, electronics, furniture, and similar household items accidentally broken during cleaning
Surface Damage
Scratches or damage to surfaces (floors, countertops, furniture) caused during cleaning activities
Please read carefully. The following are explicitly excluded from coverage:
Theft or Loss
Missing items, stolen property, or any form of theft is NOT covered. This includes cash, jewelry, electronics, or any other valuables that go missing.
Personal Injury
Any bodily injury, physical harm, or personal injury to the customer, cleaner, or any third party is NOT covered.
Medical Expenses
Hospital bills, doctor visits, pharmacy costs, ambulance fees, or any medical-related expenses are NOT covered.
Accidents & Injuries
Slip and fall accidents, cuts, burns, or any other accidents occurring during or after the cleaning service are NOT covered.
Pre-existing Damage
Damage that existed before the cleaning service began is NOT covered.
Wear and Tear
Normal wear and tear, aging, or gradual deterioration of items is NOT covered.
Items Without Proof of Value
Claims for items where the customer cannot provide original purchase receipt, invoice, or other proof of value.
Consequential Losses
Loss of income, business interruption, emotional distress, or any indirect damages are NOT covered.
Pet-Related Incidents
Any damage to pets, injury from pets, or pet-related incidents are NOT covered.
Report Immediately
Contact YourServices.ie within 24 hours of discovering the damage. Late reports may not be eligible for coverage.
Document the Damage
Take clear photos of the damaged item(s) from multiple angles. Keep the damaged item until the claim is processed.
Provide Proof of Purchase
Submit the original receipt, invoice, or bank statement showing the purchase price of the damaged item. Claims without proof of value will be denied.
Submit Claim Form
Complete our online claim form with all required information and supporting documents.
Claim Review
Our team will review your claim within 5-7 business days. You will be notified of the decision via email.
If you have any questions about our insurance coverage or need to file a claim, please contact us:
Legal Disclaimer: This page provides a summary of the insurance coverage provided by YourServices.ie. This is not an insurance policy document and should not be construed as such. YourServices.ie is not an insurance company and does not provide regulated insurance products. The coverage described herein is a goodwill gesture provided by YourServices.ie at its sole discretion. YourServices.ie reserves the right to modify, suspend, or terminate this coverage at any time without prior notice. By using our services, you acknowledge that you have read and understood these terms. For complete terms and conditions, please refer to our Terms of Service.